Privacy Policy

Personal Data

The types of personal data that we collect include names, addresses, identification numbers, nationality, financial information, and medical history.

The circumstances in which personal data is collected include:

1. Data that is voluntarily provided to us. This includes the data provided by you (or an authorised representative) when signing up for services that we provide, whether via an online registration form, over the telephone or at signing up physically at our premises. It also includes any subsequent data provided by you as part of the ongoing relationship that you have with us.
2. When you use our website. We may collect information such as website browsing data, cookies, and other tracking technologies used by us.
3. Situations where the collection and use of personal data without consent is permitted or required by the relevant laws.

Data Collection, Processing, Use, and Disclosure

We collect, use and process your data so that we are able to provide our services to you. We collect, use and process your data for a variety of purposes, including:

1. Business purposes, including allowing us to provide our services to you and also allowing us to comply with any applicable contractual and/or statutory obligations.
2. Communication purposes, including responding to, handling, and processing queries, requests, applications, complaints, and feedback from you. We may also send you notifications, administrative messages and/or updates from time to time.
3. Publicity purposes, including the taking of photographs, audio recordings and/or video recordings by our staff or third-party vendors, such photography and recordings taking place during events that are organised by us and/or during the course of services provided by us.
4. Statistical, research and internal management purposes including data analysis and audits.
5. Marketing and promotions purposes, where you have provided your consent that you wish to receive such communications.
6. Fulfilling any compliance obligations under the relevant and applicable laws and/or regulations.
7. Assisting in law enforcement and investigations conducted by any governmental and/or regulatory authority.
8. Any other incidental business purposes related to or in connection with the above.

Retention of Personal Data

We will anonymise, or cease to retain, personal data that is no longer being served by the retention of the personal data and/or that retention is no longer necessary for legal or business purposes.

Requests

You may, at any time, write to us to:

1. Request a list of your personal data that we possess and/or control.
2. Request that your personal data be updated or corrected.

You may also, at any time, write to us to withdraw your consent in relation to the collection, use and/or disclosure of your personal data. This may however, impact the level of service that we are able to provide you and in certain circumstances, prevent us from continuing to serve you. Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws.

Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us.

Updates

This Privacy Policy applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us.

We may update and/or revise our Privacy Policy from time to time. The most updated policy can be found at ednovation.com. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.

Contact Us

If you have any queries in relation to this Privacy Notice, your personal data, or our data protection policies and procedures generally, you can reach our Data Protection Officer via the following channels: